Arrested in Chandler or Gilbert, AZ? Where They're Held and How Bail Works
Chandler and Gilbert share a short-term holding facility, separate from Mesa and from the county jails. Here's how to tell which path your family is on.
If the Maricopa County inmate search just came back with Towers Jail, you have a location, and you still need the rest of the map. Towers is a housing jail in southwest Phoenix. The bond window is a different building. The door he walks out of is a third one.
This guide covers what the building is, which address matches which step, and how bail works once a judge has set it. It is general information, not legal advice. Questions about the charges belong with a criminal defense lawyer.
If you want a person on the phone while you sort this out, The Bail Barn answers 24 hours a day, including holidays, at (623) 428-2276.
Towers Jail is a Maricopa County Sheriff's Office facility at 3127 W. Gibson Lane, Phoenix, AZ 85009. The Sheriff's Office describes it as a male, medium-security, general-population jail, and lists it at about 720 beds. It is the smallest jail in the county system, and the oldest one still operating. The building dates to 1982. Most of the people housed there are unsentenced and waiting on a case, which is why a bail question comes up so often after a transfer.
The Sheriff's Office describes six housing units, with four pods in each and room for up to 30 people in a pod. Families confirm the location on the inmate search. The bond, and the pickup, happen at the other two addresses below.
Towers sits near Lower Buckeye Jail and Estrella Jail, and the names get swapped on rushed calls. Lower Buckeye is the much larger housing jail. Estrella is the county's women's facility. If the person you are looking for is a woman, start with the Estrella Jail guide. If the listing says Lower Buckeye, use the Lower Buckeye guide. Trust the building named on the current listing.
A text from a friend, or a short collect call, is a clue. The jail's own record is the one to use. The Sheriff's Office publishes a free inmate search at mcso.org/InmateInfo. Search the full legal name, and add a date of birth if you have it. Our step-by-step inmate search guide walks through the fields.
Once booking is finished, the listing typically shows the facility, the charges, a bond amount if one has been set, and a booking number. Write that number down. Later calls go faster with it in front of you.
A blank search in the first hours after an arrest is common. People booked into county custody are processed at the Intake, Transfer, and Release facility, called ITR, at 2670 S. 28th Drive. Towers is where many men are housed after that processing. If the name is missing, wait and search again.
People housed at Towers were arrested across Maricopa County — Phoenix, Glendale, Peoria, Surprise, Scottsdale, Tempe, Avondale, Goodyear, Buckeye, Sun City, and other cities in the county — whenever the case is in the sheriff's system. The arrest report names the agency. The facility line names the building.
For someone housed at Towers, three county addresses do three different jobs. Mixing them up is how families spend a night in the wrong lot.
Towers Jail, 3127 W. Gibson Lane, is housing. The Sheriff's Office lists (602) 876-0322 for Towers and for the other county jails. That number reaches Sheriff's Information Management Services, often called SIMS. Use it to ask whether he is still there. The bond is handled at the next address.
The Bond and Fine Room at 4th Avenue Jail, 201 S. 4th Avenue, is where Maricopa County says a criminal bond is paid in person. The room is on the northwest corner of the building. Superior Court states that bonds are posted in person with the Sheriff's Office, and that a bond is never requested by phone, text, email, or social media. It also cannot be paid by Zelle, Venmo, Cash App, or a wire. Our guide to bailing someone out of 4th Avenue Jail covers that downtown building, including the courtrooms families hear about at the first hearing.
Intake, Transfer, and Release, 2670 S. 28th Drive, is where the Sheriff's Office says people in its custody are released. After release, they are directed to the public parking lot at the corner of Gibson and 28th Drive. The office also says unauthorized vehicles may not park or drive by the main lobby. Ask which lot is the public one before you circle the complex.
Gibson Lane and the Gibson-and-28th-Drive lot share a street name. They are separate stops. Towers is the housing jail. The pickup lot serves ITR.
Arizona's criminal rules require a prompt initial appearance. If that hearing does not happen within 24 hours after the arrest, the rules call for the person to be released. Each county's presiding judge has to make a magistrate available every day of the week, so a weekend transfer to Towers does not mean the courts have gone home.
At that hearing the magistrate explains the charges and sets release conditions: a promise to return, a bond, or, in some cases, no release. Until that decision is on the booking, there is no honest dollar amount to pay. If the listing already says Towers, the hearing may already have happened. Use the bond on the current inmate search.
If the court set a money bond, families usually take one of two paths.
Post the full amount yourself. That payment is made in person at the 4th Avenue Bond and Fine Room. The Sheriff's Office says it accepts only the exact amount of the bond or fine. Bring the booking number, or the full name and date of birth. The full amount is the court's security that he will come back to later hearings. If he misses a hearing, the court may forfeit the bond. For many families, leaving that whole sum tied up is the hard part.
Use a licensed bail agent. Arizona's standard premium is 10% of the bail amount, set by state regulation, with a $150 minimum. On a $10,000 bond, the premium is $1,000. On a $5,000 bond, it is $500. The premium is the fee for the bond. It is non-refundable, and it is separate from the bail amount the court set. The Bail Barn accepts credit cards and offers payment plans when the premium itself is the stretch. The agent posts the surety bond with the Sheriff's Office. For premiums, court dates, and the steps after release, see how bail works in Arizona.
Either path still ends at ITR. The Sheriff's Office says release processing may take up to 24 hours after a bond is paid. The wait is typically measured in hours, not minutes, and it varies by booking. A clock time is something nobody can honestly promise.
A paid bond does not clear every flag on the booking. The Sheriff's Office says an immigration hold, or a hold from another agency, means he stays in custody after the bond is paid. A second warrant can look the same from the parking lot. Call SIMS at (602) 876-0322 before any money moves and ask. A lawyer is the right person for what a specific hold means for the case.
Superior Court also warns about bond scams. A real county bond is paid in person with the Sheriff's Office. Someone who says a Towers release will go faster if you send the bond by app or wire is not describing the court's process. Hang up and check the Criminal Information Desk at (602) 506-8575, or SIMS at (602) 876-0322. A licensed bail agency quotes the premium and posts the bond with the sheriff.
You can call with whatever you have. These details shorten the conversation:
If the search is still empty, say that. We can look again with you.
A county bond covers the whole county, whatever city the arrest was in. Families call from Phoenix, where Towers Jail stands, from Glendale and the rest of the West Valley, and from the other cities on our service-area page.
The bond is paid through the county, at a different address from the housing jail. Maricopa County says a criminal bond is paid in person at the Bond and Fine Room on the northwest corner of the 4th Avenue Jail, 201 S. 4th Avenue. A licensed bail agent can post a surety bond with the Sheriff's Office instead, and the family pays the premium. Gibson Lane is the housing address.
The Sheriff's Office says release processing may take up to 24 hours after a bond is paid, and that people in county custody are released from ITR at 2670 S. 28th Drive. The wait is typically hours, not minutes. A hold can keep him in custody after the bond is paid. There is no single clock that fits every booking.
Use the facility on the current listing. A morning move between housing jails is a housing change. The bond, if one is set, is still posted through the county process above. When he is released from county custody, the Sheriff's Office says that release happens at ITR.
Confirm the listing, read the bond, and keep the three stops separate: housing on Gibson Lane, the bond window at 4th Avenue if you are paying the full amount yourself, and release through ITR. If a hold is on the booking, find that out before any money moves.
The Bail Barn is a licensed bail bond agency serving Maricopa County and the surrounding counties, open 24 hours a day. If you need help tonight, contact The Bail Barn or call (623) 428-2276. We will look up the booking with you, explain the premium in plain numbers, and get the bond moving so the paperwork is already done while you wait on release.
A licensed Arizona bondsman is available 24/7.
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